Privacy Policy
This Privacy Policy outlines how Luxiqen (the "Site") collects, uses, and shares your personal information when you visit or make a purchase.
Personal Information We Collect
When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the web pages or products you view, referring websites or search terms, and how you interact with the Site. This is referred to as "Device Information."
We collect Device Information using the following methods:
Cookies: Small data files placed on your device that may include an anonymous unique identifier. To learn more or disable cookies, visit http://www.allaboutcookies.org.
Log Files: Records of actions on the Site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels: Electronic tools to capture browsing behavior on the Site.
When you make a purchase or attempt to do so, we also collect personal details like your name, billing and shipping address, payment information (e.g., credit card details), email, and phone number. This is referred to as "Order Information."
For the purposes of this policy, "Personal Information" includes both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information to:
Sharing Your Personal Information
We share your Personal Information with third-party partners to facilitate its usage as described above. Examples include:
Shopify: Powers our online store. More details at https://www.shopify.com/legal/privacy.
Google Analytics: Helps us understand customer behavior. Learn more at https://www.google.com/intl/en/policies/privacy/ or opt-out at https://tools.google.com/dlpage/gaoptout.
We may also share information to comply with legal obligations or protect our rights.
SMS Marketing Consent & Privacy
By providing your phone number, you consent to receive recurring automated promotional and personalized marketing text messages from Luxiqen (e.g., cart reminders). Your information will not be shared. Consent is not a condition for purchase. Msg & data rates may apply. Reply HELP for help or STOP to cancel.
Behavioural Advertising
We use your Personal Information for targeted advertisements or marketing communications. For an overview of how targeted advertising works, visit http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
To opt out of targeted advertising:
You may also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/.
Do Not Track
We do not alter data collection or usage when receiving a "Do Not Track" signal from your browser.
Your Rights
European residents have rights to access, update, or delete their personal information. To exercise these rights, contact us using the details below. Note that data may be transferred outside Europe, including to Canada and the United States, for processing.
Data Retention
We retain Order Information for our records unless and until you request its deletion.
Changes
This policy may be updated periodically to reflect changes in practices or legal requirements.
Minors
The Site is not intended for use by individuals under the age of 13.
Contact Us
For questions or complaints about our privacy practices, please contact us at:
Email: help@luxiqen.com
Luxiqen
Personal Information We Collect
When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and cookies installed on your device. Additionally, we collect information about the web pages or products you view, referring websites or search terms, and how you interact with the Site. This is referred to as "Device Information."
We collect Device Information using the following methods:
Cookies: Small data files placed on your device that may include an anonymous unique identifier. To learn more or disable cookies, visit http://www.allaboutcookies.org.
Log Files: Records of actions on the Site, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
Web Beacons, Tags, and Pixels: Electronic tools to capture browsing behavior on the Site.
When you make a purchase or attempt to do so, we also collect personal details like your name, billing and shipping address, payment information (e.g., credit card details), email, and phone number. This is referred to as "Order Information."
For the purposes of this policy, "Personal Information" includes both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information to:
- Process your orders, including payment, shipping, and providing order confirmations;
- Communicate with you;
- Screen orders for potential fraud or risks; and
- Deliver information or advertisements aligned with your preferences.
- Identify and prevent fraud and potential risks;
- Optimize and improve the Site through analytics on browsing behavior and marketing effectiveness.
Sharing Your Personal Information
We share your Personal Information with third-party partners to facilitate its usage as described above. Examples include:
Shopify: Powers our online store. More details at https://www.shopify.com/legal/privacy.
Google Analytics: Helps us understand customer behavior. Learn more at https://www.google.com/intl/en/policies/privacy/ or opt-out at https://tools.google.com/dlpage/gaoptout.
We may also share information to comply with legal obligations or protect our rights.
SMS Marketing Consent & Privacy
By providing your phone number, you consent to receive recurring automated promotional and personalized marketing text messages from Luxiqen (e.g., cart reminders). Your information will not be shared. Consent is not a condition for purchase. Msg & data rates may apply. Reply HELP for help or STOP to cancel.
Behavioural Advertising
We use your Personal Information for targeted advertisements or marketing communications. For an overview of how targeted advertising works, visit http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
To opt out of targeted advertising:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/.
Do Not Track
We do not alter data collection or usage when receiving a "Do Not Track" signal from your browser.
Your Rights
European residents have rights to access, update, or delete their personal information. To exercise these rights, contact us using the details below. Note that data may be transferred outside Europe, including to Canada and the United States, for processing.
Data Retention
We retain Order Information for our records unless and until you request its deletion.
Changes
This policy may be updated periodically to reflect changes in practices or legal requirements.
Minors
The Site is not intended for use by individuals under the age of 13.
Contact Us
For questions or complaints about our privacy practices, please contact us at:
Email: help@luxiqen.com
Luxiqen